{"title":"Improving knowledge worker efficiency","authors":"F. Gleeson, Vincent Hargaden","doi":"10.1109/ISTAS.2015.7439409","DOIUrl":null,"url":null,"abstract":"This paper synthesises cognitive engineering and productivity improvement literature to develop a new task based framework for problem solving in complex work environments. We represent decision making as a process flow where cognitive capacity represents the process constraint. We propose efficiency principles that can extend scientific management to knowledge work.","PeriodicalId":357217,"journal":{"name":"2015 IEEE International Symposium on Technology and Society (ISTAS)","volume":"61 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2015-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2015 IEEE International Symposium on Technology and Society (ISTAS)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ISTAS.2015.7439409","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1
Abstract
This paper synthesises cognitive engineering and productivity improvement literature to develop a new task based framework for problem solving in complex work environments. We represent decision making as a process flow where cognitive capacity represents the process constraint. We propose efficiency principles that can extend scientific management to knowledge work.
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