Usability testing on a government training platform: A case study

Yuqing Guo, Dongming Qian, Jueqi Guan, Jiazhen Wang
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引用次数: 8

Abstract

Self-regulated learning (SRL) plays an important role in most life-long training projects. In SRL, easy and flexible interaction with system is a primary factor impacting learners' motivation and outcomes. The purpose of this study is to evaluate a government training platform with Performance Analysis and User Perception methods to investigate the system's efficiency, effectiveness and satisfaction. In this study, efficiency and effectiveness were evaluated by Time on Task and Task Completion score, and satisfaction was evaluated by Questionnaire and Interviews. Based on our findings, this article identified the main design problems that frustrated learners and distracted them from learning tasks, and provided some suggestions for interface design of e-Learning platform.
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政府培训平台的可用性测试:一个案例研究
自我调节学习(SRL)在大多数终身培训项目中起着重要作用。在SRL中,与系统的轻松灵活的交互是影响学习者学习动机和学习结果的主要因素。本研究旨在以绩效分析与使用者感知的方法评估政府培训平台,探讨系统的效率、效果与满意度。本研究采用任务时间和任务完成得分来评估效率和有效性,采用问卷调查和访谈来评估满意度。基于我们的研究结果,本文找出了困扰学习者学习任务的主要设计问题,并对电子学习平台的界面设计提出了一些建议。
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