User Behavioral Intention to Use Stream Yard Application: The Role of Social Influence and Habit

Abstract

The rules for studying from home during the COVID-19 pandemic “forced” schools in Indonesia to conduct distance learning. The change from the face-to-face learning system to online learning has surprised schools, especially teachers. The school must quickly make a decision about the application that will be used as a distance learning tool. The decision to use the application is in the hands of the principal, but the success of using the application depends on the acceptance and use of each individual as a user. One of support application for distance learning is Streamyard. This study trying to determine the user behavioral on the use Streamyard application. The success of using the application, among others, is based on its user behavior. Using the modified UTAUT2 model, this study will analyse the factors that influence the user behavioral intention of the Streamyard application by 40 teachers at Canisius Junior High School Jakarta as case study. The research was conducted by distributing questionnaires with the four Linkert scales. Five variables to be tested are performance expectancy, effort expectancy, social influence, facilitating conditions, habit, behavioral intention, and use behavior, with the moderating variable age. The results of data processing using the SmartPLS3.0 application show that users' behavior is not influenced by their behavioral intention to continue using the Streamyard application. Social influence and habit significantly influence behavioral intention, while age positively moderates habit on behavioral intention.