Recommendation with Causality enhanced Natural Language Explanations

Abstract

Explainable recommendation has recently attracted increasing attention from both academic and industry communities. Among different explainable strategies, generating natural language explanations is an important method, which can deliver more informative, flexible and readable explanations to facilitate better user decisions. Despite the effectiveness, existing models are mostly optimized based on the observed datasets, which can be skewed due to the selection or exposure bias. To alleviate this problem, in this paper, we formulate the task of explainable recommendation with a causal graph, and design a causality enhanced framework to generate unbiased explanations. More specifically, we firstly define an ideal unbiased learning objective, and then derive a tractable loss for the observational data based on the inverse propensity score (IPS), where the key is a sample re-weighting strategy for equalizing the loss and ideal objective in expectation. Considering that the IPS estimated from the sparse and noisy recommendation datasets can be inaccurate, we introduce a fault tolerant mechanism by minimizing the maximum loss induced by the sample weights near the IPS. For more comprehensive modeling, we further analyze and infer the potential latent confounders induced by the complex and diverse user personalities. We conduct extensive experiments by comparing with the state-of-the-art methods based on three real-world datasets to demonstrate the effectiveness of our method.