Creating a User-Centered Library Homepage: A Case Study

Abstract

Purpose – This paper aims to describe the process, testing, and data analysis of redesigning a library's homepage to create a more user‐centered experience.Design/methodology/approach – A survey and a usability test were conducted to collect data on users' interactions. The goals were to make design changes catered to users' needs, prior to migrating the site to a content management system.Findings – Recommendations are made to improve the usability of the Ursula C. Schwerin library homepage, as well as considerations for future testing.Originality/value – This case study will be useful for librarians and web programmers implementing usability tests for the first time. It will also be useful for those focusing on developing a more user‐centered homepage.