Techniques for requirements elicitation

J. Goguen, C. Linde
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引用次数: 588

Abstract

The authors survey and evaluate techniques for eliciting requirements of computer-based systems, paying particular attention to dealing with social issues. The methods surveyed include introspection, interviews, questionnaires, and protocol, conversation, interaction, and discourse analyses. The last three techniques grew out of ethnomethodology and sociolinguistics. They can elicit tacit knowledge by observing actual interactions in the workplace, and can also be applied to the system development process itself.<>
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需求引出技术
作者调查和评估了引发基于计算机的系统需求的技术,特别关注处理社会问题。调查的方法包括自省、访谈、问卷调查、协议、对话、互动和话语分析。后三种技术源于民族方法学和社会语言学。它们可以通过观察工作场所中的实际交互来引出隐性知识,并且也可以应用于系统开发过程本身。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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