Jakarta Government Official Portal Acceptance Based On Technology Acceptance Model

Abstract

The continuity of the quality of the official portal of DKI Jakarta province in terms of information, relevance and population must be maintained, evaluated and can be developed so that the public can get significant benefits. The purpose of this study was to determine the level of public acceptance of the portal site using the Technology Acceptance Model (TAM) approach. The methodology of this research is to make a survey of the public as users of the portal site, with the objectives based on perceived ease of use, perceived usefulness, behavioral intention to use, attitude toward using technology and actual system use of the portal site. This research is a quantitative research based on data through a questionnaire with a likert scale conducted for users of the Jakarta portal. This study uses a Structural Equation Modeling (SEM) analysis method based on the Partial Least Square (PLS) variant..There are 6 hypotheses proposed in this study, from the test results found 4 acceptable hypotheses. The hypothesis shows that the actual system usage factor is influenced by the Behavioral Intention to use factor of 48.9%. While the Behavioral Intention to use factor is influenced by the Perceived Usefulness factor of 43.9%.