Fuzhou destination image perception study: based on machine learning LDA model and SVM model

Ronghui Liu, Jinhuang Lin, Qianqian Wei, Qingquan Jiang
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Abstract

The image shaping of tourist attractions is one of the important factors to attract tourists. This paper explores the perceived impression of Fuzhou in tourists' mind and the perceived dimensions of tourists' attention by studying the review texts of tourists when they visit Fuzhou. By collecting reviews about Fuzhou on Tongcheng.com, Ctrip.com, and Donkey Mama, the destination image of Fuzhou is obtained through LDA (Latent Dirichlet Allocation) theme modeling model and SVM (Support Vector Machine) sentiment analysis model text data mining, so as to objectively extract the perceptual dimensions of tourists when visiting Fuzhou. The study found that the perceptual dimensions that tourists focus on during their visit to Fuzhou are mainly, namely, "tourism services," "entrance fee," "human landscape," "natural landscape;" "natural scenery," "history and culture," and "activity experience". The results of the study have some reference significance for Fuzhou in construction and promotion.
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福州目的地图像感知研究:基于机器学习LDA模型和SVM模型
旅游景点的形象塑造是吸引游客的重要因素之一。本文通过对游客到访福州时的评论文本的研究,探讨游客对福州的感知印象和游客注意力的感知维度。通过收集同程网、携程网和驴妈妈对福州的评价,通过LDA (Latent Dirichlet Allocation)主题建模模型和SVM (Support Vector Machine)情感分析模型文本数据挖掘,获得福州的目的地图像,从而客观提取游客在访问福州时的感知维度。研究发现,游客在福州旅游过程中关注的感知维度主要为“旅游服务”、“门票”、“人文景观”、“自然景观”;“自然风光”、“历史文化”、“活动体验”。研究结果对福州市的建设和推广具有一定的参考意义。
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