The Structure of Tax Culture and Taxpayers’ Perceptions in Turkey

Emine Altuğ, Emine Yöney
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Abstract

This study investigates the tax culture in Turkey. The tax culture, which is an interdisciplinary and abstract concept, represents the transmission of the codes related to tax and way of thinking in a society through values, from generation to generation. This concept becomes tangible through tax behavior. In this respect, the aim of this study is to introduce the taxpayers’ perception by dwelling on tax culture in Turkey within the framework of social values and tax behavior. Within this context, qualitative research method is used in order to identify the direction (positive or negative) of tax culture in Turkey and to research the interactions between tax culture and tax behavior. Within this method, data collection technique is practiced with triangulation process. The qualitative data is visualized with content analysis; afterwards, the network analysis is conducted. The most substantial finding acquired from the result of these analyses is the problems created in the tax payment and taxing culture due to abrasion in the value of fairness. Taxpayers, who profess that the tax culture is based on unfairness, express their negative opinions by stating that “there is no tax culture”, “the level of tax culture is inadequate” and “tax culture is negative” in Turkey. From this point of view, it is found out that tax culture in Turkey is a negative tax culture. On the other hand, it is observed that the value of trust to the state, also in relation to fairness, is considerably influential on tax culture and tax behavior. Taxpayers, who think that taxing culture is based on the values of not questioning the state, patriotism, and submissiveness, do not build a relationship between these values and tax paying culture and tax behavior. The other significant finding of this study is that the value of religiousness has only a connection with the behavior of voluntary tax compliance. On the contrary, the essential factors effective in the transmission of the tax culture to the next generations are tax paying culture, troubles in transforming the values into behavior, hope and expectations for the future, the value of fairness, and the academicians who are one of the actors in the tax culture.
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土耳其税收文化结构与纳税人认知
本研究调查了土耳其的税收文化。税收文化是一个跨学科的抽象概念,它代表了一个社会中与税收相关的规范和思维方式通过价值观代代相传的传递。这个概念通过税收行为变得有形。在这方面,本研究的目的是通过在社会价值观和税收行为的框架内探讨土耳其的税收文化来介绍纳税人的看法。在此背景下,采用定性研究方法,以确定土耳其税收文化的方向(积极或消极),并研究税收文化与税收行为之间的相互作用。在该方法中,数据收集技术是通过三角测量过程来实现的。通过内容分析将定性数据可视化;然后进行网络分析。从这些分析结果中获得的最重要的发现是由于公平价值的磨损而在纳税和税收文化中产生的问题。纳税人认为税收文化是建立在不公平的基础上的,他们表达了消极的观点,认为土耳其“没有税收文化”、“税收文化水平不足”、“税收文化是消极的”。从这个角度来看,土耳其的税收文化是一种消极的税收文化。另一方面,可以观察到,对国家的信任价值,也与公平有关,对税收文化和税收行为有相当大的影响。纳税人认为纳税文化是建立在不质疑国家、爱国主义、服从的价值观基础上的,他们没有将这些价值观与纳税文化和纳税行为建立联系。本研究的另一个重要发现是,宗教信仰的价值仅与自愿纳税行为有关。相反,税收文化能够有效传递给下一代的关键因素是纳税文化、价值观转化为行为的困难、对未来的希望和期待、公平的价值观以及作为税收文化行动者之一的院士。
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