THE IMPLEMENTATION OF CORPORATE SOCIAL RESPONSIBILITY (CSR) BY DHL AND SF-EXPRESS: A COMPARATIVE ANALYSIS IN GERMANY AND CHINA

Abstract

The main objective of this article is to conduct a literature review on the concept of CSR and to evaluate its implementation in large business operators by analyzing and comparing descriptive statistics. The analysis is conducted using secondary data shared by the chosen business operators. The businesses chosen as cases are two large courier companies: DHL in Germany and SF-Express in China. Statistical tools are utilized in data analysis. The study has significant value for presenting the effectiveness of the practice of CSR in similar firms. The article also provides a comprehensive literature overview of the concept of CSR.