Library staff's understanding of attitudinal barriers experienced by individuals with disabilities in libraries

IF 1.3 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Reference Services Review Pub Date : 2023-10-09 DOI:10.1108/rsr-03-2023-0033
Lisa Ferrara
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Abstract

Purpose The purpose of this study was to investigate how library staff understand disability and attitudinal barriers and how they use their knowledge of attitudinal barriers when planning programs and services for individuals with disabilities. Design/methodology/approach This study took a generic qualitative approach to examining how library staff understand disability and attitudinal barriers. Participants were recruited through emails to professional library associations throughout the United States of America. Emails directed participants to a screening questionnaire, and 15 respondents were selected to participate in semi-structured interviews. Findings The results of the study showed that participants were aware of attitudinal barriers, but attitudinal barriers were not often considered during the planning and implementation of library programs and services. Originality/value This study is one of a limited body of work examining library staff's understanding of attitudinal barriers to library services for individuals with disabilities.
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图书馆工作人员对图书馆残障人士态度障碍的理解
本研究的目的是调查图书馆工作人员如何理解残疾和态度障碍,以及他们如何利用态度障碍知识为残疾人士规划项目和服务。设计/方法/方法本研究采用一般定性方法来考察图书馆工作人员如何理解残疾和态度障碍。参与者是通过电子邮件向全美利坚合众国的专业图书馆协会招募的。电子邮件引导参与者填写筛选问卷,并选择15名受访者参加半结构化访谈。研究结果表明,参与者意识到态度障碍,但在图书馆项目和服务的规划和实施过程中,态度障碍往往没有被考虑到。原创性/价值本研究是调查图书馆工作人员对残疾人图书馆服务的态度障碍的理解的有限工作之一。
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来源期刊
Reference Services Review
Reference Services Review INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
3.20
自引率
10.00%
发文量
16
期刊介绍: Reference Services Review (RSR ) is a quarterly, refereed journal dedicated to the enrichment of reference knowledge and the advancement of reference services. RSR covers all aspects of reference functions, including automation of reference services, evaluation and assessment of reference functions and sources, models for delivering quality reference services in all types and sizes of libraries, development and management of teaching/learning activities, promotion of information literacy programs, and partnerships with other entities to achieve reference goals and objectives. RSR prepares its readers to understand and embrace current and emerging technologies affecting reference functions, instructional services and information needs of library users.
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