Achieving a shared understanding in the creative industries: freelancers’ use of boundary objects in collaborative innovation projects

IF 0.9 0 HUMANITIES, MULTIDISCIPLINARY Creative Industries Journal Pub Date : 2023-06-09 DOI:10.1080/17510694.2023.2218656
Alberto Gonzalez-Cristiano, Nicolas Le Grand
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Abstract

This paper examines how freelancers in the field of the creative industries capture and distil their clients’ needs and wants in collaborative innovation projects. Our empirical data from sixteen collaborative product-development processes led by freelancers in Finland and Spain allowed us to identify that boundary objects were critical for the achievement of a shared understanding at the beginning of the development process. In the later stages, the use of these objects decreased drastically and dialogue became the focus. The existence of a project match – whether the project was relevant and interesting for the freelancer – and a personal match – perceived similarity with the client in terms of thought and sense-making processes – were crucial to ensure engagement. From a managerial perspective, this paper stresses the importance of finding a personal and project match, highlights the role of boundary objects to create a shared understanding and reinforces the importance of dialogue in development processes and collaborative innovation.
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在创意产业中达成共识:自由职业者在协作创新项目中对边界对象的使用
本文考察了创意产业领域的自由职业者如何在合作创新项目中捕捉和提炼客户的需求和愿望。我们从芬兰和西班牙的自由职业者领导的16个协作产品开发过程中获得的经验数据使我们能够确定边界对象对于在开发过程开始时实现共享理解至关重要。在后期,这些物品的使用急剧减少,对话成为焦点。项目匹配的存在——项目对自由职业者来说是否相关和有趣——以及个人匹配——在思想和意义构建过程方面与客户的感知相似性——是确保参与的关键。从管理的角度来看,本文强调了找到个人和项目匹配的重要性,强调了边界对象在创造共同理解方面的作用,并强调了在开发过程和协作创新中对话的重要性。
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来源期刊
Creative Industries Journal
Creative Industries Journal Arts and Humanities-Visual Arts and Performing Arts
CiteScore
2.40
自引率
27.30%
发文量
30
期刊介绍: The scope of the Creative Industries Journal is global, primarily aimed at those studying and practicing activities which have their origin in individual creativity, skill and talent, and which have a potential for wealth creation. These activities primarily take place in advertising, architecture, the art and antiques market, crafts, design, fashion, film, interactive leisure software, music, the performing arts, publishing, television and radio.
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