The Reality of Digital Transformation at Jordanian Universities from the Perspective of Administrators

Abstract

The study aimed to identify the Reality of Digital Transformation at Jordanian Universities from Administrators Perspectives. To meet the study objectives, the stratified random method was chosen due to its suitability for the study. The primary tool was the questionnaire, which distributed 410 administrators, 255 of them responded. The study used the descriptive survey method, where the four-axis study tool was developed as following: digital culture, institutional support, infrastructure, insight and vision. The study’s results indicated that the administrators’ estimations for the digital transformation at Jordanian Universities had intermediate rating; moreover, the institutional support ranked first. Furthermore, The results indicated that there are statistically significant differences in the administrators’ estimations for the digital transformation at Jordanian Universities according to the experience’s variable, for the benefit of the administrators whom have experience (less than 5 years), administrative department variable, administrative staff members who are working in (the presidency), university’s variable (governmental, private), and for the benefit of private universities. As a result, the study recommended focusing and paying attention to the institutional support for digital transformation at universities through continuous development and innovation.