Improving the Management of Operations of the E-Scooter Services in Sicily: A First Step of a Descriptive Statistical Survey

Tiziana Campisi, Chiara Vianello, Emre Kuşkapan, Muhammed Yasin Çodur, Giulia De Cet
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Abstract

The recent pandemic has changed the modal choices of users in the urban context, highlighting in the last two years an increase in the diffusion of electric scooters, which is not homogeneous in the Italian context. At the beginning of 2020, the first e-scooter services were launched in Sicily, with the city of Palermo leading the way. A survey was therefore conducted in Sicily involving approximately 550 regular users of e-scooter services. The descriptive statistical analysis undertaken compared three different periods pre, during and post pandemic, with particular attention to the gender and age gap and different trends in the diffusion of multimodality. The results provide not only some suggestions for the improvement of services by managers but some suggestions to local administrators for implementation of democratic and sustainable planning steps, as well.
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改进西西里岛电动滑板车服务运营管理:描述性统计调查的第一步
最近的大流行改变了城市用户的交通方式选择,突出表明,在过去两年中,电动滑板车的传播有所增加,而在意大利,电动滑板车的传播并不均匀。2020年初,首批电动滑板车服务在西西里岛推出,巴勒莫市率先推出。因此,在西西里岛进行了一项调查,涉及大约550名电动滑板车服务的经常用户。进行的描述性统计分析比较了大流行病之前、期间和之后的三个不同时期,特别注意性别和年龄差距以及多模式传播的不同趋势。研究结果不仅为管理者改善服务提供了一些建议,也为地方管理者实施民主和可持续的规划步骤提供了一些建议。
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来源期刊
CiteScore
1.90
自引率
0.00%
发文量
101
期刊介绍: The journal covers the areas in which the faculties and workplaces of the university develop their activities. Communications are seen from a broader point of view: as a means of disseminating information, as an important tool of an information society and, most of all, as a means for providing information. The papers do not deal strictly with communications, but they approach the mentioned area in a more complex way and from different viewpoints. The journal is published mainly for university and academy staff, workers of research institutes and also for the wider community of readers.
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