BEYOND MONITORING: THE IMPACT OF PERFORMANCE MONITORING ON KNOWLEDGE WORKER PRODUCTIVITY

Abstract

This study aims to test a new conceptual framework for studying the significance of employee performance monitoring for knowledge worker productivity in the construction UAE.  Previous research has tended to ignore the mediation relationships that emerge when employee performance monitoring, stress, knowledge management, and knowledge worker interact. The expectancy theory and job-demand control theory helped in explaining the interaction among study constructs.  All seven emirates of UAE yielded a total of 497 credible responses from the construction work force. PLS-SEM is used to evaluate structural model relationships between constructs. This research is a first step towards measuring and illustrating the importance of employee performance monitoring with specific reference to knowledge worker productivity. This study demonstrates the significance of brand experience in impacting knowledge worker productivity. The findings show that stress and knowledge management play important mediating roles within the theoretical context. This study made a significant theoretical contribution to the larger body of knowledge by extending the expectancy theory and job-demand control theory. However, it is important to note that other implications, such as empirical and methodological contributions, have been established in addition to theoretical contributions. The results of this study will be useful to policymakers, analysts, and brand managers.