Predictors of burnout among supply chain management professionals

Ryan Atkins, Abdurrezzak Sener, Matthew J. Drake, Kathryn Marley
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引用次数: 1

Abstract

The competitive market for supply chain management (SCM) talent has increased the importance of retaining SCM employees. Despite generally positive opinions of SCM careers, high levels of turnover among SCM professionals exist, and burnout has often been cited as a cause for turnover. Based on a survey of 104 US-based SCM professionals, and using person-environment fit as a theoretical background, this study found that burnout is increased when workers perceive a deficit in the amount of remote work permitted and when working overtime and non-traditional hours (OT/NT), whereas burnout is reduced by pay satisfaction and a perception of transformational leadership. There is also an interaction between pay satisfaction and OT/NT, with OT/NT taking precedence over pay satisfaction in driving feelings of burnout. Very few studies have addressed talent management among SCM professionals, and this study has identified insights that are relevant to managers and to future research on this subject.
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供应链管理专业人员职业倦怠的预测因素
竞争激烈的市场对供应链管理(SCM)人才的需求增加了留住供应链管理员工的重要性。尽管普遍对供应链管理职业持积极态度,但供应链管理专业人员中存在高水平的人员流动率,并且倦怠经常被引用为人员流动率的原因。基于对104名美国供应链管理专业人士的调查,并以人-环境适合度作为理论背景,本研究发现,当员工意识到允许的远程工作数量不足、加班和非传统工作时间(OT/NT)时,倦怠会增加,而薪酬满意度和对变革型领导的看法会减少倦怠。薪酬满意度与职业倦怠感之间也存在交互作用,职业倦怠感在驱动职业倦怠感方面优先于工作倦怠感。很少有研究涉及SCM专业人员中的人才管理,并且本研究已经确定了与管理人员和该主题的未来研究相关的见解。
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来源期刊
CiteScore
1.20
自引率
12.50%
发文量
17
期刊介绍: Today"s businesses have become extremely complex. The interplay of the three Cs, viz. consumers, competition and convergence, has thrown up new challenges for organisations all over the world. Sensitivity of economies to the external environment coupled with the turbulent process of globalisation has added the highest degree of uncertainty and unpredictability to business processes. To top it all, the effect of globalisation has shifted the balance of power in favour of the customer, though it may have opened a plethora of opportunities for all, in the form of variety and choice. For a variety of reasons, the pressures of competitive forces have enhanced product changes, supercharged by shortening product and technology development lifecycles.
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