Advancing Maintenance Digital Transformation: A Conceptual Framework to Guide Its Effective Implementation

Abstract

In today's competitive industrial environment, the implementation of maintenance digital technologies has become a necessity for organizations to enhance operational efficiency and ensure the longevity of their assets. However, many organizations struggle with the successful integration of these technologies due to the lack of a structured approach to implementation. This article proposes a comprehensive seven-stage framework for maintenance digital transformation (MDT) implementation based on a thorough review of the literature, industry best practices, and expert empirical validation. The proposed framework covers the entire MDT implementation process, from planning and technology selection to continuous improvement and sustaining success. It offers a systematic and practical approach to help organizations navigate through the complexities associated with MDT. The main contribution of this conceptual framework lies in its holistic approach, which encompasses various enablers such as leadership support and technology and data management, and its provision of a structured process for implementation. While the framework provides a practical guide for organizations and serves as a useful tool for maintenance professionals seeking to leverage MDT to achieve operational excellence and competitive advantage, there are still some limitations to its development. Future research is warranted to further refine and apply the framework in a real industrial setting.