The value of novel technologies in context to performance measurement and management: A systematic review and future research directions

Data and information management Pub Date : 2023-10-11 DOI:10.1016/j.dim.2023.100054

Rajan Kumar V K, Juhani Ukko, Tero Rantala, Minna Saunila

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Abstract

The purpose of this paper is to systematically review research related to the value of new technologies in the context of performance measurement and management. The review synthesizes findings from previous studies to provide a comprehensive understanding of the current state-of-the-art of various novel technologies and how they assist performance measurement and management across various industries. Scopus was selected as the main electronic database for this study. As a principal result, we found that research related to the value of novel technologies in the context of performance measurement and management is formed around six research streams: automation techniques, predictive analytics, real-time data collection, visualization, collaboration tools, and blockchain technology. As a conclusion, the research presents that novel technologies can be used to track and monitor performance, automate processes, and streamline operations. The findings of this review will bring more coherent value to the current state of the literature and contribute to a diverse body of knowledge.

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新技术在绩效衡量和管理方面的价值：系统回顾与未来研究方向

本文旨在系统回顾与绩效衡量和管理方面的新技术价值有关的研究。综述综合了以往的研究成果，以全面了解当前各种新技术的最新发展状况，以及它们如何帮助各行各业进行绩效衡量和管理。Scopus 被选为本研究的主要电子数据库。主要结果是，我们发现与绩效衡量和管理背景下的新型技术价值有关的研究围绕六个研究流形成：自动化技术、预测分析、实时数据收集、可视化、协作工具和区块链技术。作为结论，研究表明，新技术可用于跟踪和监控绩效、自动化流程和简化操作。本综述的结论将为当前的文献状况带来更加一致的价值，并为多样化的知识体系做出贡献。

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