SATISFACTION WITH NURSING CARE OF ONCOLOGY PATIENTS ON OUTPATIENT ANTINEOPLASTIC DRUGS

Q4 Nursing Cogitare Enfermagem Pub Date : 2023-01-01 DOI:10.1590/ce.v28i0.91562

Jean Vitor Silva Ferreira, Gabriel de Luca Sousa Bandeira, Tais dos Passos Sagica, Crislen de Melo Conceição, Nathalia Oliveira de Souza, Marta Solange Camarinha Ramos Costa, Aline Maria Pereira Cruz Ramos

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Abstract

ABSTRACT Objective: Evaluate the satisfaction of outpatient oncology users taking antineoplastic drugs about nursing care. Methods: Exsectional study with a quantitative approach, carried out at the Chemotherapy Service of a university hospital located in Belém-PA - Brazil, with 200 users, from June 2019 to June 2022, through interviews and use of the Patient Satisfaction Instrument. Chi-square analysis, Pearson p-value, and chi-square analysis were applied, and the p-value ≤ 0.05 was considered. Results: Users reported good satisfaction in the overall average of the domains (>90%), highlighting the technical-professional domain, followed by the educational and confidence domains. The variables of clarification of medical guidelines, giving good advice, and taking the initiative after patient responses were associated with user satisfaction according to cancer topography and staff availability to those with different degrees of staging. Conclusion: This study assists managers in identifying and planning improvements in areas and services.

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门诊肿瘤患者对抗肿瘤药物护理的满意度

【摘要】目的:评价门诊肿瘤患者使用抗肿瘤药物对护理的满意度。方法:从2019年6月至2022年6月，通过访谈和使用患者满意度工具，在巴西bel - pa - Brazil的一家大学医院的化疗服务处进行了定量分析研究，共有200名用户。采用卡方分析、Pearson p值分析和卡方分析，以p值≤0.05为考虑标准。结果:用户在各领域的总体平均满意度(>90%)中报告了良好的满意度，突出显示了技术-专业领域，其次是教育和信心领域。根据癌症地形和工作人员对不同分期患者的可用性，明确医疗指南、给予良好建议和患者反应后采取主动等变量与用户满意度相关。结论:本研究有助于管理者识别和规划领域和服务的改进。

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来源期刊

Cogitare Enfermagem Nursing-Nursing (all)

CiteScore

0.90

自引率

0.00%

发文量

159

审稿时长

45 weeks

期刊介绍： The Journal Cogitare Nursing is a publication of the Department of the Federal University of Parana Nursing, and had its first edition published in 1996. Disponível since 2015 only in the electronic version with circulation bases, directories, and national and international portals. Fully publishes articles in Portuguese and English version. It is intended to publish original research articles, review, experience report / case and free communication, health care, especially nursing. It is a magazine which adopts continuous flow system ( rolling pressure ). The evaluation process adopted is the peer review ( peer review ), consisting of two external peer reviewers designated according to the theme and the focus of the article.