Added value and numerical measurement of social value: a critical enquiry

Abstract

Social value has evolved rapidly over the last decade or so. Legislation has been a key driver, and added value and numerical measurement are emerging as important focal points. An emerging body of literature in this space draws attention to social value in placemaking, infrastructure and construction work. Using deontological principles of ethics, a critical discussion is presented on the problems associated with numerical measurement of social value as added value. Two key questions are addressed: How does mandating social value by legislation and policy impact good practice? How effectively can numerical measuring of social value evidence the range and diversity of activity and outcomes? This responds to a wider call to take a critical view of both policy and the activities of the sector and advocate a move away from solving immediate problems and development of ever more elaborate tools. The development of a holistic appreciation of the long-term need and outcomes of social value is recommended: the contextual, contingent middle ground. Practice relevance This critical essay on social value considers the dangers inherent in recent policy developments, specifically numerical measurement of social value as added value. A critical review of the literature on social value in placemaking, infrastructure and construction work illuminates the diverse nature of social value. It is argued that social value needs to be for re-energised as a concept, i.e. co-creating values-driven practice and achieving social impact that can be supported by considered approaches to measurement. A balanced approach should be employed when considering, creating and delivering social value. This would avoid both the purely critical and the purely practical, and instead stems from the contextual, contingent middle ground.