{"title":"Effectiveness of e-Governance Initiatives in India: A Study of <i>Telangana Palle Samagra Seva Kendralu</i>","authors":"V. V. Mallika","doi":"10.1177/00195561231196179","DOIUrl":null,"url":null,"abstract":"Governments worldwide are compelled to transform government systems to ensure citizen-centric service delivery through innovative information and communication technologies. Use of e-governance has become a key weapon to combat the evils of mismanagement and corruption. India has witnessed more than two decades of ushering of e-governance initiatives. The present study is set in the context of the growing significance of governance, public service delivery and e-governance which highlight various issues like awareness, efficiency, transparency, responsiveness, participation and accountability. The study particularly examines the critical e-Governance parameters of Telangana Palle Samagra Seva Kendralu initiative in rural areas. Based on the study results, important policy suggestions have been provided.","PeriodicalId":85707,"journal":{"name":"The Indian journal of public administration : quarterly journal of the Indian Institute of Public Administration","volume":"74 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"The Indian journal of public administration : quarterly journal of the Indian Institute of Public Administration","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/00195561231196179","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Governments worldwide are compelled to transform government systems to ensure citizen-centric service delivery through innovative information and communication technologies. Use of e-governance has become a key weapon to combat the evils of mismanagement and corruption. India has witnessed more than two decades of ushering of e-governance initiatives. The present study is set in the context of the growing significance of governance, public service delivery and e-governance which highlight various issues like awareness, efficiency, transparency, responsiveness, participation and accountability. The study particularly examines the critical e-Governance parameters of Telangana Palle Samagra Seva Kendralu initiative in rural areas. Based on the study results, important policy suggestions have been provided.
世界各国政府都被迫改变政府系统，以确保通过创新的信息和通信技术提供以公民为中心的服务。使用电子政务已成为打击管理不善和腐败的关键武器。二十多年来，印度一直在推行电子政务倡议。本研究是在治理、公共服务提供和电子治理日益重要的背景下进行的，这些问题突出了意识、效率、透明度、响应能力、参与和问责制等各种问题。该研究特别考察了Telangana Palle Samagra Seva Kendralu倡议在农村地区的关键电子政务参数。根据研究结果，提出了重要的政策建议。
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