Conversion in Music Streaming Services

IF 6.8 1区 管理学 Q1 BUSINESS Journal of Interactive Marketing Pub Date : 2023-09-25 DOI:10.1177/10949968231186950
Rouven Seifert, Janis Denk, Michel Clement, Michael Kandziora, Janek Meyn
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Abstract

Demand spillovers between distribution channels are critical for revenue streams in the music industry. Drawing on consumption capital theory, this study investigates the impact of a subscription (unsubscription) or upgrade (downgrade) in music streaming on live, physical, and digital music consumption. The propensity score matching approach applied to a biannual panel with six waves indicates that conversion in music subscriptions spills over to the live market and changes willingness to pay (WTP) and demand for live events. Converting from no streaming or free streaming to a premium subscription leads to a particularly high surplus in WTP and demand for live music. Unsubscribing or downgrading a music subscription decreases WTP and demand for live events. However, changes in music subscriptions are rather unrelated to physical and digital purchases. A scenario analysis indicates that deleting the free streaming option outperforms restricting the features available to free users. The authors provide contingencies of this finding.
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音乐流媒体服务的转换
分销渠道之间的需求溢出对音乐行业的收入流至关重要。利用消费资本理论,本研究调查了音乐流媒体的订阅(取消订阅)或升级(降级)对现场、实体和数字音乐消费的影响。倾向得分匹配方法应用于半年一次的六波面板,表明音乐订阅的转换溢出到现场市场,并改变了现场活动的支付意愿(WTP)和需求。从没有流媒体或免费流媒体转换到付费订阅会导致WTP的特别高盈余和对现场音乐的需求。取消订阅或降级音乐订阅会减少WTP和对现场活动的需求。然而,音乐订阅的变化与实体和数字购买无关。场景分析表明,删除免费流选项优于限制免费用户可用的功能。作者提供了这一发现的偶然性。
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来源期刊
CiteScore
20.20
自引率
5.90%
发文量
39
期刊介绍: The Journal of Interactive Marketing aims to explore and discuss issues in the dynamic field of interactive marketing, encompassing both online and offline topics related to analyzing, targeting, and serving individual customers. The journal seeks to publish innovative, high-quality research that presents original results, methodologies, theories, and applications in interactive marketing. Manuscripts should address current or emerging managerial challenges and have the potential to influence both practice and theory in the field. The journal welcomes conceptually rigorous approaches of any type and does not favor or exclude specific methodologies.
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