Digital Transformation of Organizations and Their Organizational Cultures: A Case Study in a National Defense Industry

Kapotas Spyridon
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Abstract

Digital transformation has become vital for organizations in order for them to differentiate from competitors providing a competitive advantage in the fast-changing environment they operate. Digital transformation is considered as a radical transformation affecting organization’s products, services, people and processes while improving performance. It is a risky and tremendous challenge for most organizations. Based on a dissertation with the current paper an approach on digital transformation, in a national defense company is attempted. Products and services provided are characterized through high quality standards and a strong culture. Those characteristics are considered a fruitable ground for providing a framework to transform an organization into a digital one. Taking into consideration the above, literature research on digital transformation of organizations and their benefits are provided. The digitalization process is analyzed in order to show the building blocks of transforming the organization into a digital one. However, in order to start such a process, the organization has to have an adaptive high performance organization culture. This is considered as the base to start the digitalization process. In order for the organization to have such a culture, current situation has to be assessed and certain actions to be taken. An assessment of above-mentioned company is presented and actions proposed. It is obvious that organizational digital transformation is inextricably linked with an organizational culture change. The benefits and barriers from such a transformation are shown and finally proposals presented regarding a digital strategy implementation as well as a vision and mission statement for the company.
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组织数字化转型及其组织文化:以某国防工业为例
在瞬息万变的环境中,数字化转型对企业来说已经变得至关重要,因为数字化转型可以使企业从竞争对手中脱颖而出,从而获得竞争优势。数字化转型被认为是影响组织产品、服务、人员和流程的根本性变革,同时提高了绩效。对大多数组织来说,这是一个危险而巨大的挑战。在本文的基础上,对某国防企业的数字化转型进行了探索。提供的产品和服务的特点是高质量标准和强大的文化。这些特征被认为是提供将组织转变为数字组织的框架的有效基础。综上所述,本文对组织数字化转型及其带来的效益进行了文献研究。分析了数字化过程,以显示将组织转变为数字化组织的构建模块。然而,为了启动这样一个过程,组织必须有一个适应性的高绩效组织文化。这被认为是开始数字化进程的基础。为了使组织拥有这样的文化,必须评估当前的情况并采取某些行动。对上述公司进行了评估,并提出了相应的措施。很明显,组织数字化转型与组织文化变革有着密不可分的联系。展示了这种转型的好处和障碍,最后提出了关于数字化战略实施的建议,以及公司的愿景和使命宣言。
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