Are we only all by ourselves? A double-level perspective to cope with the insecurity of the nonstandard gig work model

IF 4.6 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR International Journal of Manpower Pub Date : 2023-10-17 DOI:10.1108/ijm-05-2023-0231
Jianyu Chen
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Abstract

Purpose The emerging nonstandard employment (i.e. gig work) makes gig workers face a series of forms of labor insecurity. Prior studies focus on the linkage between gig work insecurity and precariousness. However, how gig workers and platforms jointly handle gig work insecurity has been so far overlooked. To this end, this study aims to explore how gig platforms and workers jointly cope with the insecurity of the gig work model. Design/methodology/approach Building upon the JD-R model, this study used a double-level perspective to hypothesize how gig platforms and workers jointly cope with gig work insecurity. Second, 248 questionnaire data were collected from workers who worked for several gig platforms (e.g. Meituan, Eleme, DidiTax, Zhihu and Credamo) in China. Third, the analysis method based on the partial least squares structural equation model (PLS-SEM) was employed to test the study theoretical model. Findings Empirical findings show that gig workers can cope with gig work insecurity by crafting their work; gig platforms' formalization governance not only reduces gig work insecurity but also helps gig workers address it by more easily crafting their work. Practical implications Gig workers do always have not enough job resources and motivation to work hard. Gig workers merely rely on job crafting to cope with the insecurity of the gig work model, which is insufficient. Gig platforms should also formalize their current governance mechanisms, which can supplement gig workers' job resources and reduce their job demands so as to help them cope with such gig work insecurity. Originality/value These results advance the understanding of the joint roles of gig platforms and workers in addressing gig work insecurity and improve governance effectiveness and value of gig platforms.
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我们只有自己吗?一个双重层次的视角来应对非标准零工工作模式的不安全性
新兴的非标准就业(即零工)使零工工人面临一系列形式的劳动不安全感。先前的研究集中在零工工作不安全感和不稳定性之间的联系。然而,零工工人和平台如何共同应对零工不安全感一直被忽视。为此,本研究旨在探讨零工平台和工人如何共同应对零工工作模式的不安全感。在JD-R模型的基础上,本研究采用双层次视角来假设零工平台和工人如何共同应对零工工作的不安全感。其次,收集了248份来自中国多个零工平台(如美团、ele、DidiTax、知乎和Credamo)工作人员的问卷数据。第三,采用基于偏最小二乘结构方程模型(PLS-SEM)的分析方法对研究理论模型进行检验。实证研究结果表明,零工可以通过精心设计自己的工作来应对零工工作的不安全感;零工平台的正规化治理不仅减少了零工工作的不安全感,还帮助零工工人更容易地制定他们的工作来解决这个问题。零工确实总是没有足够的工作资源和动力去努力工作。零工工人仅仅依靠工作制作来应对零工工作模式的不安全感,这是不够的。零工平台也应该将现有的治理机制正规化,这可以补充零工工作者的工作资源,减少他们的工作需求,帮助他们应对这种零工工作不安全感。这些结果促进了对零工平台和工人在解决零工工作不安全感、提高零工平台的治理效率和价值方面的共同作用的理解。
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来源期刊
CiteScore
8.40
自引率
11.40%
发文量
80
期刊介绍: ■Employee welfare ■Human aspects during the introduction of technology ■Human resource recruitment, retention and development ■National and international aspects of HR planning ■Objectives of human resource planning and forecasting requirements ■The working environment
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