Operations, IT, and construction time orientations and the challenges of implementing IOT

IF 3.6 Q1 ENGINEERING, CIVIL Journal of Information Technology in Construction Pub Date : 2023-09-22 DOI:10.36680/j.itcon.2023.031
Carrie Sturts Dossick, Madision Snider, Laura Osburn
{"title":"Operations, IT, and construction time orientations and the challenges of implementing IOT","authors":"Carrie Sturts Dossick, Madision Snider, Laura Osburn","doi":"10.36680/j.itcon.2023.031","DOIUrl":null,"url":null,"abstract":"The adoption of Internet of Things has grown significantly in recent years both to address sustainability in campus operations and as part of digital twin systems. This study looks at in-depth cases of large university campus owners and the challenges that this IOT introduces for the maintenance and management of these systems and the data they collect. In this ethnography there are three main time orientations related to facilities management (Facilities), Information Technology (IT), and Capital Projects. First, a university campus is like a small city, with buildings, utilities, and transportation systems - taken together we call this campus infrastructure (buildings 50-100, roads and utilities 20-50 years). Second, IT employees think on 2–3-month scale, working through implementing software and hardware upgrades, configurations and patches, at times needing agile operations to deal with emerging cybersecurity threats. Third, in Capital Projects the design phase can last 9 months, and the construction from 1 - 2 years for a typical project, and this is where IOT technologies are often first introduced into campus. While the capital project teams reflect on the user experience, these teams are often removed from the realities of facilities management and do not understand the time scales or the scope of the work that is required to manage a portfolio of Facilities and IT systems. In this paper, we explore how these time orientations lead to tensions in the owners’ selection of IOT devices and systems, in the integration of new technologies into existing systems, and in the operations of keeping existing systems up and running for the longer time scales of campus infrastructure life spans. Furthermore, this paper presents a paradox: If they speed up, they lose things, if they slow down, they lose other things, and presents ways that owner organizations manage this paradox through temporal boundary spanners who understand the disciplinary requirements, cultures, and frameworks across the organization and helps to mitigate the tensions across these differences.","PeriodicalId":51624,"journal":{"name":"Journal of Information Technology in Construction","volume":null,"pages":null},"PeriodicalIF":3.6000,"publicationDate":"2023-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Information Technology in Construction","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.36680/j.itcon.2023.031","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"ENGINEERING, CIVIL","Score":null,"Total":0}
引用次数: 1

Abstract

The adoption of Internet of Things has grown significantly in recent years both to address sustainability in campus operations and as part of digital twin systems. This study looks at in-depth cases of large university campus owners and the challenges that this IOT introduces for the maintenance and management of these systems and the data they collect. In this ethnography there are three main time orientations related to facilities management (Facilities), Information Technology (IT), and Capital Projects. First, a university campus is like a small city, with buildings, utilities, and transportation systems - taken together we call this campus infrastructure (buildings 50-100, roads and utilities 20-50 years). Second, IT employees think on 2–3-month scale, working through implementing software and hardware upgrades, configurations and patches, at times needing agile operations to deal with emerging cybersecurity threats. Third, in Capital Projects the design phase can last 9 months, and the construction from 1 - 2 years for a typical project, and this is where IOT technologies are often first introduced into campus. While the capital project teams reflect on the user experience, these teams are often removed from the realities of facilities management and do not understand the time scales or the scope of the work that is required to manage a portfolio of Facilities and IT systems. In this paper, we explore how these time orientations lead to tensions in the owners’ selection of IOT devices and systems, in the integration of new technologies into existing systems, and in the operations of keeping existing systems up and running for the longer time scales of campus infrastructure life spans. Furthermore, this paper presents a paradox: If they speed up, they lose things, if they slow down, they lose other things, and presents ways that owner organizations manage this paradox through temporal boundary spanners who understand the disciplinary requirements, cultures, and frameworks across the organization and helps to mitigate the tensions across these differences.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
运营、IT和建设时间方向以及实施物联网的挑战
近年来,为了解决校园运营的可持续性问题,以及作为数字孪生系统的一部分,物联网的采用显著增长。本研究深入研究了大型大学校园所有者的案例,以及物联网为这些系统及其收集的数据的维护和管理带来的挑战。在这个民族志中,有三个主要的时间方向与设施管理(设施)、信息技术(IT)和资本项目有关。首先,大学校园就像一个小城市,有建筑、公用设施和交通系统——我们称之为校园基础设施(建筑50-100年,道路和公用设施20-50年)。其次,IT员工考虑的是2 - 3个月的规模,通过实施软件和硬件升级、配置和补丁,有时需要敏捷操作来应对新出现的网络安全威胁。第三,在资本项目中,设计阶段可以持续9个月,一个典型项目的建设阶段需要1 - 2年,这通常是物联网技术首次引入校园的地方。当资本项目团队考虑用户体验时,这些团队往往脱离了设施管理的现实,并且不了解管理设施和IT系统组合所需的时间尺度或工作范围。在本文中,我们探讨了这些时间取向如何导致业主对物联网设备和系统的选择,将新技术集成到现有系统中,以及在校园基础设施寿命的较长时间尺度上保持现有系统的运行。此外,本文还提出了一个悖论:如果他们加快速度,他们就会失去一些东西,如果他们放慢速度,他们就会失去其他东西,并提出了所有者组织通过了解整个组织的纪律要求、文化和框架的时间边界制定者来管理这个悖论的方法,并帮助缓解这些差异之间的紧张关系。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
CiteScore
6.90
自引率
8.60%
发文量
44
审稿时长
26 weeks
期刊最新文献
Least Square Moment Balanced Machine: A New Approach To Estimating Cost To Completion For Construction Projects Analysis of 5D BIM for cost estimation, cost control and payments Artificial Intelligence in Cloud Computing technology in the Construction industry: a bibliometric and systematic review Analyzing the added value of common data environments for organizational and project performance of BIM-based projects Development of standard-based information requirements for the facility management of a canteen
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1