L’utilisation du NASA-TLX en analyse du travail : de la prescription organisationnelle aux déterminants des contraintes de l’activité en chirurgie ambulatoire

Abstract

This study aims to analyze the conditions and workloads of ambulatory surgery nurses and to propose a method for identifying the real constraints of the activity. The results showed discrepancies between the constraints perceived by the organization's prescribers and the reality of outpatient work. The use of NASA-TLX, integrated into an activity-centric work analysis approach, contributes to the identification of the impacts of the activity. The global approach guides actions on working conditions and human resources management strategy.