ECOLINGUISTIC APPROACH TO THE STUDY OF MODERN ELECTRONIC BUSINESS COMMUNICATION

Anna E. Vorobyova, Anna N. Doborovich, Elena V. Kuznetsova
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 Purpose. The article deals with the linguistic and style-forming characteristics of modern electronic official business texts from the point of view of the linguo-ecological norm, and also examines the level of language digression in the genre of business e-mails.
 Materials and methods. The empiric material for the study is represented by a corpus of 70 units of international business e-mails in English, provided by one of the commercial organizations in Belgorod. In the course of the research, a functional-dynamic approach to the object, methods of comparative, stylistic, pragmalinguistic analysis, as well as the method of free associative experiment were applied.
 Results. The results of the study proved that the computer-mediated environment has a direct impact on the linguistic, structural and style-forming characteristics of official business electronic texts that function in this environment.
 Conclusion. Business e-mails are marked by certain functional characteristics, stylistic variation and linguistic digression.","PeriodicalId":31320,"journal":{"name":"Sovremennye Issledovania Social''nyh Problem","volume":"136 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Sovremennye Issledovania Social''nyh Problem","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.12731/2077-1770-2023-15-2-119-134","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
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Abstract

Background. Electronic business communication is a complex and multifaceted subject for scientific research, since it operates in a specific computer-mediated environment that is characterized by dynamic development. In this regard, there is a need to develop the study of this linguistic phenomenon at the nexus of various scientific paradigms. Human society is continuously evolving and becoming more complex, which directly affects the language that society uses as one of its codes. Due to the improvement of information technologies in modern electronic business interaction, we can register significant changes in the lexical content, clichés typical of the officialese, and features of syntactic constructions. Considering the fact that electronic business communication determines the social and cultural specifics of the modern world business community, it seems relevant to study this form of speech from the ecolinguistic perspective. Purpose. The article deals with the linguistic and style-forming characteristics of modern electronic official business texts from the point of view of the linguo-ecological norm, and also examines the level of language digression in the genre of business e-mails. Materials and methods. The empiric material for the study is represented by a corpus of 70 units of international business e-mails in English, provided by one of the commercial organizations in Belgorod. In the course of the research, a functional-dynamic approach to the object, methods of comparative, stylistic, pragmalinguistic analysis, as well as the method of free associative experiment were applied. Results. The results of the study proved that the computer-mediated environment has a direct impact on the linguistic, structural and style-forming characteristics of official business electronic texts that function in this environment. Conclusion. Business e-mails are marked by certain functional characteristics, stylistic variation and linguistic digression.
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现代电子商务沟通研究的生态语言学方法
背景。对于科学研究来说,电子商务通信是一个复杂的、多方面的课题,因为它是在一个以动态发展为特征的特定的计算机为媒介的环境中运作的。在这方面,有必要在各种科学范式的联系中发展对这一语言现象的研究。人类社会在不断发展,变得越来越复杂,这直接影响到作为社会代码之一的语言。在现代电子商务互动中,由于信息技术的进步,在词汇内容、官话的陈词滥调、句法结构等方面都发生了显著的变化。考虑到电子商务沟通决定了现代世界商业社会的社会和文化特征,从生态语言学的角度研究这种语言形式似乎是相关的。 目的。本文从语言生态规范的角度探讨了现代电子商务文本的语言特征和风格形成特征,并考察了商务电子邮件类型中语言偏离的程度。材料和方法。本研究的经验性材料是由别尔哥罗德的一个商业组织提供的70个单位的英文国际商务电子邮件语料库。在研究过程中,运用了功能动态研究对象的方法,运用了比较法、文体学、语用语言学的分析方法以及自由联想实验的方法。 结果。研究结果证明,计算机中介环境对在此环境下运行的公务电子文本的语言、结构和风格形成特征有直接影响。 结论。商务电子邮件具有一定的功能特征、文体变异和语言离题等特点。
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