The impact of cognitive biases, mental models, and mindsets on leadership and change in the health system.

Q3 Medicine Healthcare Management Forum Pub Date : 2024-05-01 Epub Date: 2023-11-27 DOI:10.1177/08404704231215750
David A Petrie, Ronald R Lindstrom, Samuel G Campbell
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Abstract

Understanding how cognitive biases, mental models, and mindsets impact leadership in health systems is essential. This article supports the notion of cognitive biases as flawed thinking or cognitive traps which negatively influence leadership. Mental models that do not fit with current evidence limit our ability to comprehend and respond to system issues. Resulting mindsets affect cognition, behaviour, and decision-making. Metacognition is critical. The wicked problems in today's complex health system require leaders and everyone involved to elevate their personal, organizational, and disciplinary perspectives to a systems level. Three examples of mental models/mindsets are reviewed. They do not change simply because we wish or will them to. The first step is being aware of what they are and how they impact our thinking and decision-making. Some tips for managing these traps are offered as examples of how to challenge our leadership approach in the health system.

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认知偏见、心理模式和心态对卫生系统领导和变革的影响。
了解认知偏见、心智模式和心态如何影响卫生系统中的领导力至关重要。这篇文章支持认知偏见是有缺陷的思维或认知陷阱的概念,对领导力产生负面影响。不符合当前证据的心智模型限制了我们理解和应对系统问题的能力。由此产生的心态会影响认知、行为和决策。元认知至关重要。当今复杂的卫生系统中的棘手问题要求领导者和所有相关人员将他们的个人、组织和学科观点提升到系统水平。本文回顾了心理模型/心态的三个例子。它们不会仅仅因为我们希望或希望它们改变而改变。第一步是了解它们是什么,以及它们如何影响我们的思维和决策。本文提供了一些管理这些陷阱的技巧,作为如何挑战我们在卫生系统中的领导方法的例子。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Healthcare Management Forum
Healthcare Management Forum Medicine-Health Policy
CiteScore
3.60
自引率
0.00%
发文量
67
期刊介绍: Healthcare Management Forum is the official journal of the Canadian College of Health Service Executives. It is the only peer-reviewed journal that covers issues related to advances in health services management, theory and practice in a Canadian context. The quality of its contributors, the rigorous review process and the leading-edge topics make it truly unique!
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