How technological knowledge management capability compliments knowledge-intensive human resource management practices to enhance team outcomes: A moderated mediation analysis

IF 2.8 2区 管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Journal of the Association for Information Science and Technology Pub Date : 2023-11-20 DOI:10.1002/asi.24853
Khuram Shahzad, Marco De Sisto, Shajara Ul-Durar, Wei Liu
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Abstract

Although research establishes a link between knowledge-intensive human resource (HR) practices (KIHRP) and knowledge-intensive team (KIT) performance, knowledge is limited about the underlying mechanisms and boundary conditions that determine this relationship. This study integrates the ability–motivation–opportunity (AMO) framework and theory of team adaptation into an information processing perspective to present a cohesive model that explains the mediating role of team knowledge sharing and reflexivity processes, and moderation of organization's technological knowledge management (KM) capability to explain the effect of KIHRP on KIT performance. Data were collected in three waves and from three sources consisting of 380 knowledge workers from 123 teams in 74 organizations in Pakistan. The findings indicate that KIHRP relates positively to KIT performance directly as well as via team knowledge sharing and reflexivity processes where the organization's technological KM capability further strengthens this relationship.

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技术知识管理能力如何补充知识密集型人力资源管理实践以提高团队成果:一个有调节的中介分析
虽然研究建立了知识密集型人力资源实践(KIHRP)与知识密集型团队(KIT)绩效之间的联系,但关于决定这种关系的潜在机制和边界条件的知识有限。本研究将能力-动机-机会(AMO)框架和团队适应理论整合到信息加工视角,提出了一个内聚模型,解释了团队知识共享和反身性过程的中介作用,以及组织技术知识管理(KM)能力对KIHRP对KIT绩效的调节作用。数据分三波从三个来源收集,包括来自巴基斯坦74个组织的123个团队的380名知识工作者。研究结果表明,KIHRP直接与知识管理绩效呈正相关,并通过团队知识共享和反身性过程,其中组织的技术知识管理能力进一步加强了这种关系。
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来源期刊
CiteScore
8.30
自引率
8.60%
发文量
115
期刊介绍: The Journal of the Association for Information Science and Technology (JASIST) is a leading international forum for peer-reviewed research in information science. For more than half a century, JASIST has provided intellectual leadership by publishing original research that focuses on the production, discovery, recording, storage, representation, retrieval, presentation, manipulation, dissemination, use, and evaluation of information and on the tools and techniques associated with these processes. The Journal welcomes rigorous work of an empirical, experimental, ethnographic, conceptual, historical, socio-technical, policy-analytic, or critical-theoretical nature. JASIST also commissions in-depth review articles (“Advances in Information Science”) and reviews of print and other media.
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