How should an AI trust its human teammates? Exploring possible cues of artificial trust

IF 4.3 3区 材料科学 Q1 ENGINEERING, ELECTRICAL & ELECTRONIC ACS Applied Electronic Materials Pub Date : 2023-12-06 DOI:10.1145/3635475
Carolina Centeio Jorge, Catholijn M. Jonker, Myrthe L. Tielman
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Abstract

In teams composed of humans, we use trust in others to make decisions, such as what to do next, who to help and who to ask for help. When a team member is artificial, they should also be able to assess whether a human teammate is trustworthy for a certain task. We see trustworthiness as the combination of (1) whether someone will do a task and (2) whether they can do it. With building beliefs in trustworthiness as an ultimate goal, we explore which internal factors (krypta) of the human may play a role (e.g. ability, benevolence and integrity) in determining trustworthiness, according to existing literature. Furthermore, we investigate which observable metrics (manifesta) an agent may take into account as cues for the human teammate’s krypta in an online 2D grid-world experiment (n=54). Results suggest that cues of ability, benevolence and integrity influence trustworthiness. However, we observed that trustworthiness is mainly influenced by human’s playing strategy and cost-benefit analysis, which deserves further investigation. This is a first step towards building informed beliefs of human trustworthiness in human-AI teamwork.

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人工智能应如何信任人类队友?探索人工信任的可能线索
在由人类组成的团队中,我们利用对他人的信任来做出决定,例如下一步该做什么、该帮助谁以及该向谁求助。当团队成员是人工智能时,他们也应该能够评估人类队友是否值得信任,以完成某项任务。我们认为,可信度是以下两个方面的结合:(1) 某人是否会完成任务;(2) 某人是否能完成任务。以建立对可信度的信念为最终目标,我们根据现有文献,探索人类的哪些内部因素(krypta)可能在决定可信度方面发挥作用(如能力、仁慈和正直)。此外,在一个在线二维网格世界实验(n=54)中,我们还研究了代理可以将哪些可观测指标(manifesta)作为人类队友的 "氪"(krypta)线索。结果表明,能力、仁慈和正直的线索会影响可信度。然而,我们观察到,可信度主要受人类的游戏策略和成本效益分析的影响,这值得进一步研究。这是在人类-人工智能团队合作中建立人类可信度知情信念的第一步。
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CiteScore
7.20
自引率
4.30%
发文量
567
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