Recognition algorithm for cross-texting in text chat conversations

Abstract

As the development of the Internet and IT technology, short-text based communication is so popular compared with voice based one. Chat-based communication enables rapid, short and massive exchange of message with many people, creates new social problems. ‘Cross-texting’ is one of them. It refers to accidentally sending a text to an unintended person during the concurrent conversations with separated multiple people. Cross-texting would be a serious problem in languages where respectful expressions are required. As text-based communication is getting popular, it is a crucial work to prevent cross-texting by detecting it in advance in languages with honorifics expression such as Korean. In this paper, we proposed two methods detecting a cross-text using a deep learning model. The first model is the formal feature vector, which models dialog by explicitly defining the politeness and completeness features. The second one is the grpah2vec based ChatGram-net model, which models the dialog based on the syllable occurrence relationship. To evaluate the detection performance, we suggest a generating method for cross-text datasets from a actual messenger corpus. In experiment we show that both proposed models detected cross-text effectively, and exceeded the performance of the baseline models.