Emotion regulation and cheap talk as signaling strategies: Evidence from crowdfunding for Ukraine

IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Telematics and Informatics Pub Date : 2023-12-13 DOI:10.1016/j.tele.2023.102086
Alexandra Fischmann , Larry Zhiming Xu
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Abstract

Crowdfunding, as enabled by donors worldwide, has played a critical role in financially supporting military forces, NGOs, humanitarian groups, and civilians in the Ukraine-Russia Crisis. This global mobilization underscores the evolving dynamics in the modern geopolitical landscape, emphasizing the transformative power of online collective action in fundraising and organizing. This study draws on signaling theory to pinpoint success indicators in crowdfunding for Ukraine projects on GoFundMe. Recognized as an effective explanatory framework, signaling theory is used as it bridges fundraising tactics with donation behavior in crowdfunding contexts. Particularly, the research examines how emotions and semantics contributed to (or hindered) fundraising success through sentiment analysis, topic modeling, and paragraph vectors. Findings revealed that trust showcased in fundraisers’ texts and videos amplified donations. Conversely, expressions of sadness deterred donations. Furthermore, the strategic deployment of an anti-Putin narrative notably enhanced fundraising results, but this strategy was way more likely to be deployed by fundraisers based in the United States. The distinct linguistic patterns of US campaigns were so pronounced that machine learning classifiers could predict the fundraiser’s origin (US vs. non-US) with 82% accuracy based solely on language. Overall, the study sheds light on the importance of emotion regulation and “cheap talk” as functional signaling strategies that facilitate value alignment. It provides new theoretical insights and methodological feasibility of examining how strategic communication affects financial outcomes in crowdfunding.

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作为信号策略的情绪调节和廉价言论:乌克兰众筹的证据
众筹在全球捐助者的支持下,在乌克兰-俄罗斯危机中为军队、非政府组织、人道主义团体和平民提供财政支持方面发挥了关键作用。这种全球动员强调了现代地缘政治格局中不断变化的动态,强调了在线集体行动在筹款和组织方面的变革力量。本研究利用信号理论来确定乌克兰项目在GoFundMe上众筹的成功指标。信号理论被认为是一个有效的解释框架,因为它将众筹背景下的筹款策略与捐赠行为联系起来。特别是,该研究通过情感分析、主题建模和段落向量考察了情感和语义如何促进(或阻碍)筹款成功。研究结果显示,筹款人在短信和视频中表现出的信任会增加捐款。相反,悲伤的表情会阻止捐款。此外,反普京叙事的战略部署显著提高了筹款结果,但这种策略更有可能被美国的筹款者采用。美国竞选活动的独特语言模式非常明显,机器学习分类器可以仅根据语言预测筹款人的来源(美国vs.非美国),准确率为82%。总的来说,该研究揭示了情绪调节和“廉价谈话”作为促进价值一致性的功能性信号策略的重要性。它为研究战略沟通如何影响众筹的财务结果提供了新的理论见解和方法可行性。
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来源期刊
Telematics and Informatics
Telematics and Informatics INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
17.00
自引率
4.70%
发文量
104
审稿时长
24 days
期刊介绍: Telematics and Informatics is an interdisciplinary journal that publishes cutting-edge theoretical and methodological research exploring the social, economic, geographic, political, and cultural impacts of digital technologies. It covers various application areas, such as smart cities, sensors, information fusion, digital society, IoT, cyber-physical technologies, privacy, knowledge management, distributed work, emergency response, mobile communications, health informatics, social media's psychosocial effects, ICT for sustainable development, blockchain, e-commerce, and e-government.
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