Telehealth Competency Questionnaire-Consumer: Psychometric Validation of a Client-centered Measure

IF 2.5 Q1 REHABILITATION International Journal of Telerehabilitation Pub Date : 2023-12-12 DOI:10.5195/ijt.2023.6598

Steven Taylor, PhD, OTR/L, Lauren M. Little, PhD, OTR/L, FAOTA

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Abstract

To effectively access telehealth services, individuals must possess certain competencies; yet, telehealth consumer focused measures are limited. The purpose of this study was to describe the development and validation of the Telehealth Competency Questionnaire – Consumer (TCQ-C). Among a sample of adults with chronic health conditions (n=134), findings showed that the TCQ-C is comprised of one factor that accounts for 66.6% of the variance, and internal consistency of subscales are good (range α = 0.80-0.87) and may be used for clinical or research purposes. The TCQ-C demonstrated moderate concurrent validity with the Telehealth Usability Questionnaire-Usability subscale (r = 0.728, p<.001), and significantly discriminates between adults >65 years and those younger as well as those with and without previous telehealth experience. The TCQ-C is a psychometrically sound instrument to evaluate baseline competencies among telehealth consumers so that education, research, and clinical practices are tailored to increase effective engagement between clients and providers.

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远程保健能力问卷--消费者：以客户为中心的测量方法的心理计量学验证

要有效获得远程保健服务，个人必须具备一定的能力；然而，以远程保健消费者为重点的测量方法却很有限。本研究旨在描述远程保健能力问卷--消费者（TCQ-C）的开发和验证。研究结果表明，TCQ-C 由一个因子组成，占变异的 66.6%，各分量表的内部一致性良好（范围 α = 0.80-0.87），可用于临床或研究目的。TCQ-C 与远程保健可用性问卷--可用性分量表（r = 0.728，p65）、65 岁及以下人群、有远程保健经验及无远程保健经验人群之间具有适度的并发效度。TCQ-C 是一种心理计量学上可靠的工具，可用于评估远程保健消费者的基本能力，从而对教育、研究和临床实践进行调整，以提高客户与医疗服务提供者之间的有效接触。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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