Construction and Utilization of Panel to Encourage Community Engagement in Public Health and Medical Services

Abstract

Introduction: Task Forces to Support Public Health and Medical Services in Ulsan Metropolitan City (TSPMU) needs to establish a system for analyzing and collecting data on the public health status that can serve as the basis for local evidence-based projects and policy formulation. In order to engage citizens in this process, TSPMU has established an online panel (ULFAM) composed of Ulsan citizensMethods: In 2020, TSPMU planned the features to be implemented on the panel site by benchmarking similar sites. After a development period of approximately 5 months, the site was officially launched.Results: Currently, ULFAM has around 2600 Ulsan citizens as panel members. The panel site is organized into sections such as introduction to institution including vision, major projects, and information about affiliated organizations, as well as sections for survey participation and information board. Panel surveys are conducted through online questionnaires on the site. It also utilized as a means for recruiting participants. Various surveys have been conducted, including the Ulsan Medical Center establishment awareness survey, delivery workers’ health status survey, and more. The survey results are compiled into reports and used as foundational data for various projects. Additionally, the site is designed to link citizens to appropriate health and medical services based on the survey results. Furthermore, the panel is utilized for promotional activities related to Improvement of awareness regarding cancer screening and recognition of symptoms of cardiovascular diseases, and more. During these activities, collaboration with collaborating organizations has been undertaken, achieving a synergistic effect in promotion.Conclusion: The voluntary participation of residents in the field of public health is increasingly important. To implement effective policies, it is necessary to consider the opinions of the residents. ULFAM serves as a means of communication with Ulsan citizens, providing a platform for engaging with Ulsan residents on public health and medical issues in the community.