Analysis of trends in domestic and international research on educational use of chatbots: systematic literature review

Abstract

This study aims to examine domestic and international research trends on the educational use of pre-existing chatbots used before the advent of Generative AI chatbots, and to derive practical and practical implications for future educational use and research directions of Generative AI chatbots. To this end, this study conducted trend research as a method of systematic literature review to examine the application methods and effects of pre-existing chatbots by domestic and international research subjects, educational or educational fields, and fields. First, as a result of examining the subjects of research on the educational use of pre-existing chatbots, it was concentrated on elementary school students in domestic research and college students in foreign research. Second, as a result of examining the educational field or educational field of research on the educational use of pre-existing chatbots, there was a tendency to focus on language subjects in domestic studies and educational support in foreign studies. Third, as a result of examining the application methods and effects of research on the educational use of pre-existing chatbots by field, common effects and vulnerabilities of chatbots were identified in domestic and foreign studies. Fourth, both domestic and foreign studies tended to focus on ‘development and application research’ rather than 'utilization research' of chatbots. In order to provide practical and practical implications for the educational use of Generative AI chatbots, this study is meaningful in that the research trend was examined through a method of systematic literature review, a method of analyzing existing literature according to systematic and clear criteria.