Charging-for-Recycling Business Model and Consumer Adoption of Recyclable Electronics

M. Mahmoudzadeh
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Abstract

High costs of recycling operations have kept recycling rates low for many consumer electronics. Meanwhile, increasing the adoption of more recyclable electronics among consumers remains a challenge. Motivated by Best Buy’s decision to charge consumers a flat fee to accept their used TVs/monitors for recycling, we study how charging for recycling would influence consumer adoption of recyclable electronics. Through experimental studies, and building on relevant behavioral insights (nudging and the theory of planned behavior), we compare the charging for recycling scenario with free recycling and recycling tax as current baselines. We find that, compared to the baselines, charging for recycling increases the adoption of recyclable electronics as long as consumers are not in emergency purchase situations. Our results suggest a potential alternative to unsuccessful direct green marketing and cast doubt on prohibiting retailers from charging for recycling.
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回收收费商业模式与消费者采用可回收电子产品的情况
高昂的回收成本使许多消费电子产品的回收率一直很低。同时,提高消费者对更多可回收电子产品的采用率仍是一项挑战。受百思买(Best Buy)决定向消费者收取统一费用以回收其使用过的电视机/显示器的启发,我们研究了回收收费将如何影响消费者采用可回收电子产品。通过实验研究,并借鉴相关的行为学观点(引导和计划行为理论),我们将收费回收方案与免费回收和回收税作为当前的基准进行了比较。我们发现,与基线相比,只要消费者不是在紧急购买的情况下,回收收费会增加可回收电子产品的采用。我们的研究结果为不成功的绿色直销提供了一个潜在的替代方案,并对禁止零售商收取回收费用提出了质疑。
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