EMPLOYER BRANDING AS A TOOL FOR EMPLOYEE LOYALTY: THE CASE OF MOROCCAN COMPANIES LISTED ON CASABLANCA STOCK EXCHANGE

Soukayna Ouachi, Meriem Alaoui
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Abstract

To attract qualified profiles, known as talents, and to retain them, many enterprises are actively leveraging on employer branding. The objective of this research is to shed light on the role played by the concept of employer branding, defined as the set of brand image assets with respect to employees and their impact on human resources loyalty. Our hypothetico-deductive research method will be completed by conducting an empirical study based on a series of semi-structured interviews with 10 large companies listed on Casablanca stock exchange market. We suggest a model to articulate the employer brand around three key dimensions: low propensity to seek a new job, affective engagement and task performance. The collected and analyzed feedback led us to a clear and obvious conclusion. The intention to leave the company, the affective commitment as well as the performance in the task are directly impacted by the attributes of the employer brand. Therefore, organizational loyalty is influenced by the employer brand. The latter is a powerful loyalty tool that allows the company to retain talent. Further research should be conducted to explore the potential of employer branding as a powerful tool for talent retention.
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雇主品牌是提高员工忠诚度的工具:卡萨布兰卡证券交易所上市的摩洛哥公司案例
为了吸引高素质人才并留住他们,许多企业都在积极利用雇主品牌。本研究的目的是揭示雇主品牌这一概念所发挥的作用,雇主品牌被定义为与员工相关的一系列品牌形象资产及其对人力资源忠诚度的影响。我们将通过对卡萨布兰卡证券交易所市场上的 10 家大型上市公司进行一系列半结构化访谈,并在此基础上开展实证研究,从而完成我们的假设-演绎研究方法。我们提出了一个模型,围绕三个关键维度阐述雇主品牌:低求职倾向、情感投入和任务绩效。通过收集和分析反馈信息,我们得出了一个清晰明确的结论。离职意向、情感承诺以及任务绩效都直接受到雇主品牌属性的影响。因此,组织忠诚度受到雇主品牌的影响。后者是企业留住人才的强有力的忠诚工具。应开展进一步研究,探索雇主品牌作为留住人才的有力工具的潜力。
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