Digital tools and challenges in human resource development and its potential within the maritime sector through bibliometric analysis

Abstract

ABSTRACT The maritime industry, a cornerstone of global trade and commerce, is currently undergoing a significant transformation, primarily driven by technological advancements. Human resource development (HRD) in maritime industry has become a focal point, aimed at improving operational efficiency, safety, and competitiveness. This research paper conducts an in-depth examination of digital tools and its challenges in the context of maritime HRD through bibliometric analysis. The findings indicate the presence of a variety of digital technologies, such as e-learning platforms (ELP), learning management systems (LMS), virtual reality (VR), augmented reality (AR), gamification, and artificial intelligence (AI) and machine learning (ML). Nevertheless, the maritime sector may encounter a range of obstacles including issues related to security concerns, skill gaps, strategic planning, change management, budget constraints, and regulatory compliance. To effectively address these difficulties, it is essential to adopt a comprehensive strategy that includes many components such as cybersecurity measures, efforts for talent development, strategic alignment, change management techniques, budgetary restraint, and legal scrutiny. The findings of this study have significant consequences for the maritime sector, governments, and the academic community. It is recommended that maritime sector can use digitization as a fundamental component of their competitiveness and safety measures.