Self-Interest or Public Interest: The Role of Incentive Schemes in Public Sector Employees’ Decisions

Q4 Business, Management and Accounting Accounting and the Public Interest Pub Date : 2023-10-01 DOI:10.2308/api-2021-010
Kazeem O. Akinyele, Kristina C. Demek, Yu Tian
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Abstract

Changes in public sector management systems have resulted in public sector organizations adopting business models similar to private corporations. Using two experiments that vary in the service quality provided to public sector constituents, this study examines how different incentive schemes impact public sector employees’ decision-making. We find that performance-based incentive schemes in the public sector increase employees’ self-interest and lead them to focus more on maximizing their personal wealth (which is aligned with organizational economic efficiency) at the expense of service quality to public sector constituents (i.e., public interest). However, we also find that employees’ decisions are more focused on service quality and less on wealth maximization when their decisions may negatively impact public sector constituents. Overall, we find that employees who receive fixed compensation are more likely to consider how their decisions impact public service quality and are less likely to focus on personal wealth maximization. JEL Classifications: H11; L33; M21; M41.
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自身利益还是公共利益?激励计划在公共部门雇员决策中的作用
公共部门管理体制的变化导致公共部门组织采用了与私营企业类似的商业模式。本研究通过两个向公共部门选民提供不同服务质量的实验,探讨了不同的激励机制如何影响公共部门雇员的决策。我们发现,公共部门以绩效为基础的激励机制会增加员工的自我利益,导致他们更加关注个人财富的最大化(这与组织的经济效率相一致),而牺牲了对公共部门服务对象的服务质量(即公共利益)。然而,我们也发现,当员工的决策可能会对公共部门成员产生负面影响时,他们的决策会更加注重服务质量,而不是财富最大化。总体而言,我们发现领取固定报酬的员工更倾向于考虑其决策对公共服务质量的影响,而较少关注个人财富的最大化。 JEL Classifications:H11;L33;M21;M41。
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来源期刊
Accounting and the Public Interest
Accounting and the Public Interest Business, Management and Accounting-Accounting
CiteScore
1.20
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0.00%
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1
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