THE ROLE OF JOB SATISFACTION IN MEDIATION THE EFFECT OF WORK COMPETENCE AND FACILITIES ON EMPLOYEE PERFORMANCE (STUDY AT BALI SARASWATI SPA ACADEMY GIANYAR)

Abstract

demands, making course institutions or training institutions a solution for individuals who want to improve their skills and knowledge without attending formal education at schools or colleges. Courses and training institutions that have graduated their students and are successful in the world of work, causing courses and training institutions to be increasingly looked at by the community as a business that promises a future so that course and training institutions are increasingly mushrooming in society, even though the quality of course institutions or training institutions is still questionable. This study aims to analyze the effect of competence and work facilities on job satisfaction and employee performance at Bali Saraswati Spa Academy. The number of samples involved in this study was 50 using the saturated sample method. Data collection was carried out using a questionnaire. Data analysis using SEM-PLS. The results showed that competence has a positive and significant effect on employee performance, work facilities have a positive and significant effect on employee performance, competency has a positive and significant effect on job satisfaction, work facilities have a positive and significant effect on job satisfaction, job satisfaction has a positive and significant effect on employee performance. , Job satisfaction can mediate the influence of competence on employee performance