{"title":"PaniniQA: Enhancing Patient Education Through Interactive Question Answering","authors":"Pengshan Cai, Zonghai Yao, Fei Liu, Dakuo Wang, Meghan Reilly, Huixue Zhou, Lingxi Li, Yifan Cao, Alok Kapoor, Adarsha S. Bajracharya, D. Berlowitz, Hongfeng Yu","doi":"10.1162/tacl_a_00616","DOIUrl":null,"url":null,"abstract":"Abstract A patient portal allows discharged patients to access their personalized discharge instructions in electronic health records (EHRs). However, many patients have difficulty understanding or memorizing their discharge instructions (Zhao et al., 2017). In this paper, we present PaniniQA, a patient-centric interactive question answering system designed to help patients understand their discharge instructions. PaniniQA first identifies important clinical content from patients’ discharge instructions and then formulates patient-specific educational questions. In addition, PaniniQA is also equipped with answer verification functionality to provide timely feedback to correct patients’ misunderstandings. Our comprehensive automatic & human evaluation results demonstrate our PaniniQA is capable of improving patients’ mastery of their medical instructions through effective interactions.1","PeriodicalId":33559,"journal":{"name":"Transactions of the Association for Computational Linguistics","volume":null,"pages":null},"PeriodicalIF":4.2000,"publicationDate":"2023-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Transactions of the Association for Computational Linguistics","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1162/tacl_a_00616","RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE","Score":null,"Total":0}
引用次数: 0
Abstract
Abstract A patient portal allows discharged patients to access their personalized discharge instructions in electronic health records (EHRs). However, many patients have difficulty understanding or memorizing their discharge instructions (Zhao et al., 2017). In this paper, we present PaniniQA, a patient-centric interactive question answering system designed to help patients understand their discharge instructions. PaniniQA first identifies important clinical content from patients’ discharge instructions and then formulates patient-specific educational questions. In addition, PaniniQA is also equipped with answer verification functionality to provide timely feedback to correct patients’ misunderstandings. Our comprehensive automatic & human evaluation results demonstrate our PaniniQA is capable of improving patients’ mastery of their medical instructions through effective interactions.1
期刊介绍：
The highly regarded quarterly journal Computational Linguistics has a companion journal called Transactions of the Association for Computational Linguistics. This open access journal publishes articles in all areas of natural language processing and is an important resource for academic and industry computational linguists, natural language processing experts, artificial intelligence and machine learning investigators, cognitive scientists, speech specialists, as well as linguists and philosophers. The journal disseminates work of vital relevance to these professionals on an annual basis.
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