Kunihiro Miyazaki, Taichi Murayama, Takayuki Uchiba, Jisun An, Haewoon Kwak
{"title":"Public perception of generative AI on Twitter: an empirical study based on occupation and usage","authors":"Kunihiro Miyazaki, Taichi Murayama, Takayuki Uchiba, Jisun An, Haewoon Kwak","doi":"10.1140/epjds/s13688-023-00445-y","DOIUrl":null,"url":null,"abstract":"<p>The emergence of generative AI has sparked substantial discussions, with the potential to have profound impacts on society in all aspects. As emerging technologies continue to advance, it is imperative to facilitate their proper integration into society, managing expectations and fear. This paper investigates users’ perceptions of generative AI using 3M posts on Twitter from January 2019 to March 2023, especially focusing on their occupation and usage. We find that people across various occupations, not just IT-related ones, show a strong interest in generative AI. The sentiment toward generative AI is generally positive, and remarkably, their sentiments are positively correlated with their exposure to AI. Among occupations, illustrators show exceptionally negative sentiment mainly due to concerns about the unethical usage of artworks in constructing AI. People use ChatGPT in diverse ways, and notably the casual usage in which they “play with” ChatGPT tends to be associated with positive sentiments. These findings would offer valuable lessons for policymaking on the emergence of new technology and also empirical insights for the considerations of future human-AI symbiosis.</p>","PeriodicalId":11887,"journal":{"name":"EPJ Data Science","volume":"24 1","pages":""},"PeriodicalIF":3.0000,"publicationDate":"2024-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"EPJ Data Science","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.1140/epjds/s13688-023-00445-y","RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MATHEMATICS, INTERDISCIPLINARY APPLICATIONS","Score":null,"Total":0}
引用次数: 0
Abstract
The emergence of generative AI has sparked substantial discussions, with the potential to have profound impacts on society in all aspects. As emerging technologies continue to advance, it is imperative to facilitate their proper integration into society, managing expectations and fear. This paper investigates users’ perceptions of generative AI using 3M posts on Twitter from January 2019 to March 2023, especially focusing on their occupation and usage. We find that people across various occupations, not just IT-related ones, show a strong interest in generative AI. The sentiment toward generative AI is generally positive, and remarkably, their sentiments are positively correlated with their exposure to AI. Among occupations, illustrators show exceptionally negative sentiment mainly due to concerns about the unethical usage of artworks in constructing AI. People use ChatGPT in diverse ways, and notably the casual usage in which they “play with” ChatGPT tends to be associated with positive sentiments. These findings would offer valuable lessons for policymaking on the emergence of new technology and also empirical insights for the considerations of future human-AI symbiosis.
期刊介绍:
EPJ Data Science covers a broad range of research areas and applications and particularly encourages contributions from techno-socio-economic systems, where it comprises those research lines that now regard the digital “tracks” of human beings as first-order objects for scientific investigation. Topics include, but are not limited to, human behavior, social interaction (including animal societies), economic and financial systems, management and business networks, socio-technical infrastructure, health and environmental systems, the science of science, as well as general risk and crisis scenario forecasting up to and including policy advice.