But is it for us? Rural Chinese elders’ perceptions, concerns, and physical preferences regarding social robots

Xun “Sunny” Liu, Qi Shen, Jeffrey Hancock
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Abstract

Social robots can benefit aging people, especially those with restricted social interactions and health care, but how do resource-poor older adults respond to them? In this study, 5 focus groups with 60 older participants in rural China revealed their perceptions of social robots, concerns about the technology, and the types of social robots they were likely to accept. The participants cited multiple technological, discomfort, privacy, safety, and financial fraud concerns. They struggled to define robots as machines, humans, or something else but preferred small-sized, animal-shaped, or young female-gendered human-like robots. Their interconnected perceptions, concerns, and preferences illuminate a resource-poor group’s struggles, imaginations, hopes, uncertainties, and vulnerabilities when a new social and technological actor is embedded in their social worlds, reflecting how people understand social robots in relation to themselves and themselves in relation to social robots. Our study findings contribute to understanding social robots’ subjectivities and ways to design culturally and socially acceptable robots.
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但它适合我们吗?中国农村老年人对社交机器人的看法、担忧和实际偏好
社交机器人可以造福于老年人,尤其是那些社交互动和医疗保健受到限制的老年人,但资源匮乏的老年人如何应对社交机器人呢?在这项研究中,60 位中国农村老年人参加了 5 个焦点小组,了解了他们对社交机器人的看法、对该技术的担忧以及他们可能接受的社交机器人类型。参与者提出了技术、不适、隐私、安全和金融欺诈等多方面的担忧。他们很难将机器人定义为机器、人类或其他东西,但更喜欢小尺寸、动物形状或年轻女性性别的类人机器人。他们相互关联的认知、关注和偏好揭示了当一个新的社会和技术行为体融入他们的社会世界时,资源匮乏群体的挣扎、想象、希望、不确定性和脆弱性,反映了人们如何理解社交机器人与他们自己的关系,以及他们自己与社交机器人的关系。我们的研究结果有助于理解社交机器人的主体性,以及如何设计出文化上和社会上可接受的机器人。
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