Conceptualizing visitors’ experience in heritage hotels using big data

IF 3 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Journal of Heritage Tourism Pub Date : 2024-01-18 DOI:10.1080/1743873x.2024.2302533
Rojan Baniya, Brijesh Thapa
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Abstract

The main aim of this study is to conceptualize visitors’ experience in heritage hotels by using organic data in the form of Tripadvisor reviews and ratings of the people who stayed in heritage hote...
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利用大数据构思游客在遗产酒店的体验
本研究的主要目的是通过使用Tripadvisor上的有机数据,即入住过遗产酒店的游客的评论和评分,对游客在遗产酒店的体验进行概念化。
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来源期刊
Journal of Heritage Tourism
Journal of Heritage Tourism HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
6.50
自引率
11.10%
发文量
39
期刊介绍: The Journal of Heritage Tourism ( JHT ) is a peer-reviewed, international transdisciplinary journal. JHT focuses on exploring the many facets of one of the most notable and widespread types of tourism. Heritage tourism is among the very oldest forms of travel. Activities such as visits to sites of historical importance, including built environments and urban areas, rural and agricultural landscapes, natural regions, locations where historic events occurred and places where interesting and significant living cultures dominate are all forms of heritage tourism. As such, this form of tourism dominates the industry in many parts of the world and involves millions of people. During the past 20 years, the study of tourism has become highly fragmented and specialised into various theme areas, or concentrations. Within this context, heritage tourism is one of the most commonly investigated forms of tourism, and hundreds of scholars and industry workers are involved in researching its dynamics and concepts. This academic attention has resulted in the publication of hundreds of refereed articles in various scholarly media, yet, until now there has been no journal devoted specifically to heritage tourism; Journal of Heritage Tourism was launched to fill this gap. JHT seeks to critically examine all aspects of heritage tourism. Some of the topics to be explored within the context of heritage tourism will include colonial heritage, commodification, interpretation, urban renewal, religious tourism, genealogy, patriotism, nostalgia, folklore, power, funding, contested heritage, historic sites, identity, industrial heritage, marketing, conservation, ethnicity, education and indigenous heritage.
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