Lessons Learned Developing Client Navigation for People who are Trans and Gender Diverse.

IF 0.8 4区 医学 Q4 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Progress in Community Health Partnerships-Research Education and Action Pub Date : 2023-01-01
Alana Cattapan, Stéphanie Madill, Megan Clark, James Young, Cat Haines, Lori Ebbeson
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Abstract

Background: People who are trans and gender diverse (PTGD) are underserved regarding healthcare in Canada, including the province of Saskatchewan.

Objectives: Design and conduct a research project that will address immediate and pressing community-identified needs related to improving access to healthcare for PTGD in Saskatchewan.

Methods: A multidisciplinary, community-based collaboration was established to address the self-identified obstacles to accessing healthcare of PTGD in Saskatchewan. This resulted in a pilot study creating and evaluating a healthcare navigation program.

Lessons learned: The project led to four key lessons: 1) prioritizing team building and the well-being of team members; 2) committing to community-based participatory approaches from the outset; 3) taking language seriously; and 4) acknowledging and addressing power imbalances in our team.

Conclusions: The lessons we learned have enabled us to sustain a large, diverse, research team that centers the experience of PTGD in Saskatchewan and is responsive to community need.

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为变性人和性别多元化者开发客户导航的经验教训。
背景:在加拿大(包括萨斯喀彻温省),变性和性别多元化人士(PTGD)的医疗服务不足:在加拿大(包括萨斯喀彻温省),变性人和性别多元化者(PTGD)的医疗服务不足:设计并开展一个研究项目,以满足社区确定的与改善萨斯喀彻温省变性者和性别多元化者医疗保健服务相关的迫切需求:方法:建立一个多学科、基于社区的合作项目,以解决萨斯喀彻温省 PTGD 患者在获得医疗保健服务方面自我认定的障碍。这促成了一项试点研究,创建并评估了一项医疗保健导航计划:该项目带来了四条重要经验:1) 优先考虑团队建设和团队成员的福利;2) 从一开始就致力于基于社区的参与式方法;3) 认真对待语言;以及 4) 承认并解决团队中的权力失衡问题:我们吸取的经验教训使我们能够维持一个大型、多元化的研究团队,该团队以萨斯喀彻温省的 PTGD 经验为中心,并对社区需求做出响应。
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CiteScore
1.30
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发文量
65
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