How to improve the effects of knowledge governance on individual learning across projects: From the perspective of relational capital

Abstract

Supportive knowledge management and good relationships are both important aspects for enhancing individual learning across projects, however little research has presented a systematic theory on the cause-effect relationships between the above themes. With support of data collected from the industry survey, this study has established and validated a conceptual model that maps individual learning outcomes on knowledge governance, learning intention and relational capital from a holistic view. The results reveal that a supportive knowledge governance system could significantly promote individual learning across projects, and this effect is mainly achieved by inspiring individuals’ learning intention. This study also demonstrates that the relational capital can enhance the relationship between knowledge governance and individual's learning intention. The outcomes advance the theory of knowledge management by presenting the conceptual model that helps answer the question: "How can knowledge governance and relational capital improve individual learning across projects?" The results can also guide participants to have superior project performance with assistance of experience and knowledge from different projects in practice.