Blurring of boundaries: Consumer self-narratives in digital virtual leisure

Abstract

This article examines digital virtual leisure and the impact of increasingly blurred boundaries between the digital and physical worlds on consumer self-narratives. Using an extended case narrative method, the present research explores how consumers who are highly involved with digital leisure live out their ideal self-narrative in online communities. The findings highlight a level of complexity and fluidity when consumers move between worlds. The present research shows a more multifaceted set of issues that consumers traverse when moving between the physical and digital worlds. This research indicates the changing nature of the self-narrative for consumers in an ever-evolving environment that blurs the distinction between the digital and physical worlds. Results suggest that the digital virtual world (those online environments using digital technologies and virtual which has a sensory element) can serve as a sanctuary for consumers to gain empowerment and sustain hope. Digital virtual leisure is a highly involved form of consumption layered with meaning for individuals. The findings highlight the potential and opportunity to use self-narratives as a way to understand consumer involvement with online community spaces so as to better respond to and engage with the consumer target market.