The role of relational mechanisms in the executive coaching process on client outcomes in distance coaching relationships

IF 3.1 4区 管理学 Q2 MANAGEMENT Journal of Managerial Psychology Pub Date : 2024-02-20 DOI:10.1108/jmp-02-2023-0073
Frankie J. Weinberg, Mary M. Hausfeld
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Abstract

Purpose

We examine the relationships between clients’ level of coaching readiness and trust in their executive coach and increases to both personal learning improved work performance. Distance relationships, the setting for this study, epitomize the norms of the New World of Work (NWoW), but also provide particular challenges for building trust and recognizing similarities between client and coach.

Design/methodology/approach

This study investigates distance coaching relationships in matched-pairs, longitudinal investigation of formal executive coaching.

Findings

Results support the proposed moderated mediation path. Findings reveal that both coaches’ perceptions of client readiness for coaching and client trust in coach each predict both client personal skill development and performance improvement.

Research limitations/implications

While important toward gaining a better understanding of the relational functioning of distance coaching relationships, inclusion of only distance relationships may truncate the generalizability of our findings.

Practical implications

The study’s findings have practical implications for organizations that invest in executive coaching with regard to the importance of evaluating the candidates' readiness for coaching before the assignment, trust-building throughout distance coaching relationships and perceptions of similarity on client coaching outcomes.

Originality/value

Distance relationships, the setting for this study, provide particular challenges for building trust and recognizing similarities between client and coach and the current investigation points to the relevance of these relational mechanisms to client outcomes. In so doing, this study explores how perceptions of deep-level similarity between a coach and client may serve as moderators of these relationships.

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高管教练过程中的关系机制对远程教练关系中客户成果的作用
目的我们研究了客户的教练准备程度和对其高管教练的信任程度之间的关系,以及对个人学习和工作绩效提高的影响。本研究的背景是远程关系,它是工作新世界(NWoW)规范的缩影,但也为建立信任和认识客户与教练之间的相似性带来了特殊挑战。研究结果结果支持所提出的调节中介路径。研究局限性/启示尽管本研究对于更好地理解远程教练关系的关系功能非常重要,但只纳入远程关系可能会削弱我们研究结果的普适性。实践意义本研究的发现对投资于高管教练的组织具有实践意义,包括在分配任务前评估候选人是否做好教练准备的重要性、在整个远程教练关系中建立信任以及对客户教练结果的相似性认知。在此过程中,本研究探讨了教练与客户之间深层次的相似性认知如何成为这些关系的调节因素。
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来源期刊
CiteScore
5.50
自引率
6.20%
发文量
26
期刊介绍: ■Communication and its influence on action ■Developments in leadership styles ■How managers achieve success ■How work design affects job motivation ■Influences on managerial priorities and time allocation ■Managing conflicts ■The decision-making process in Eastern and Western business cultures
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