Caring records: professional insights into child-centered case note recording

IF 1.4 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE ARCHIVAL SCIENCE Pub Date : 2024-02-17 DOI:10.1007/s10502-023-09430-w

Martine Hawkes, Joanne Evans, Barbara Reed

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Abstract

The consequences of poorly processed reports of child abuse and neglect, along with governance challenges in child protection systems, are well-documented. Recent research, inquiries and royal commissions emphasise the need for child-centered and participatory practices that support the rights and dignity of children and their families. However, the challenges of quality case recording in child protection systems and contexts remain unclear. This paper reports on the findings from a pilot study that interviewed (n = 22) and surveyed (n = 56) social work students and social work curriculum developers from Australian Universities and practitioners currently working in the Australian child protection service system. By capturing participants' professional insights, we aim to understand the embedded barriers to transforming child-centered systems by focusing on strengths and possibilities in current practices rather than reiterating deficiencies in recordkeeping. This paper reveals insights into how professionals working in the child protection system understand and are supported in child-centered case note recording and recordkeeping practices. It also identifies the possibilities for the crucial role that interdisciplinary collaboration and alignment between social work and recordkeeping informatics can play in transforming and supporting recordkeeping approaches and practices that prioritise and uphold the rights and dignity of the child.

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关爱记录：以儿童为中心的个案记录专业见解

虐待和忽视儿童的报告处理不当所造成的后果，以及儿童保护系统在治理方面所面临的挑战，都是有据可查的。最近的研究、调查和皇家委员会都强调，需要采取以儿童为中心的参与式做法，以支持儿童及其家庭的权利和尊严。然而，在儿童保护系统和环境中进行高质量个案记录所面临的挑战仍不明确。本文报告了一项试点研究的结果，该研究对来自澳大利亚大学的社会工作专业学生和社会工作课程开发人员，以及目前在澳大利亚儿童保护服务体系中工作的从业人员进行了访谈（22 人）和调查（56 人）。通过捕捉参与者的专业见解，我们旨在通过关注当前实践中的优势和可能性，而不是重申记录保存中的不足，来了解转变以儿童为中心的系统的内在障碍。本文揭示了在儿童保护系统中工作的专业人员如何理解并支持以儿童为中心的个案记录和记录保存实践。本文还确定了社会工作与记录信息学之间的跨学科合作与协调在转变和支持记录方法与实践中发挥关键作用的可能性，这些方法与实践优先考虑并维护儿童的权利与尊严。

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来源期刊

ARCHIVAL SCIENCE INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

2.70

自引率

18.20%

发文量

期刊介绍： Archival Science promotes the development of archival science as an autonomous scientific discipline. The journal covers all aspects of archival science theory, methodology, and practice. Moreover, it investigates different cultural approaches to creation, management and provision of access to archives, records, and data. It also seeks to promote the exchange and comparison of concepts, views and attitudes related to recordkeeping issues around the world.Archival Science''s approach is integrated, interdisciplinary, and intercultural. Its scope encompasses the entire field of recorded process-related information, analyzed in terms of form, structure, and context. To meet its objectives, the journal draws from scientific disciplines that deal with the function of records and the way they are created, preserved, and retrieved; the context in which information is generated, managed, and used; and the social and cultural environment of records creation at different times and places.Covers all aspects of archival science theory, methodology, and practiceInvestigates different cultural approaches to creation, management and provision of access to archives, records, and dataPromotes the exchange and comparison of concepts, views, and attitudes related to recordkeeping issues around the worldAddresses the entire field of recorded process-related information, analyzed in terms of form, structure, and context

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