Educational Technology Procurement at Canadian Colleges and Universities: An Environmental Scan

Abstract

There has been an increase in the use of education technology (EdTech) within post-secondary institutions, which has resulted in an unprecedented overflow of EdTech in the market. Institutions then make decisions on which EdTech to procure. This procurement process occurs on a continuum, where on one extreme, an institution takes a decentralized (bottom–up) approach where individuals within an institution independently decide on EdTech procurement, or a centralized (top–down) approach where the institution decides on criteria and standards that the EdTech must meet. This study administered a questionnaire and conducted structured interviews to explore how important standards are, and to identify the associated challenges with implementing centralized procurement. It was distributed to individuals involved in EdTech procurement at universities and colleges across Canada. The results showed that standards related to Privacy and Security, Accessibility, and Care of Data Practices play a larger role in EdTech procurement within most institutions. The use of standards is increasing as institutions become more centralized; however, they are not yet relied on in a structured way. This study suggests ways to move towards a procurement process that incorporates standards and addresses many of the identified challenges with procuring EdTech, thus, improving the efficiency and efficacy of EdTech procurement.